Community
A pin on the map is only the beginning.
Finding the building is one thing. Knowing whether the water runs and the door locks is the part we care about next.
Edited 16 Oct 2026 · Sources & inspiration ↓
You find a washroom on a map. You walk there. The door is locked. The search starts again.
That gap between finding a place and being able to use it is the problem Lavvi is trying to make smaller. A location matters. So does a recent account of what someone found when they arrived.
Leave the detail you needed yourself
A useful contribution can be small: the entrance is behind the building; there is an entry fee; the tap was working when you visited. These details help someone decide whether a stop is worth the walk.
Describe what you saw rather than guessing. If you could not check the women’s section or the accessible entrance, leave that part unknown. An honest gap is more useful than a confident answer that turns out to be wrong.
A report is a moment in time
An observation from a previous visit cannot promise what someone will find today. Read the date alongside the rating, look at the available photos, and consider a second option if the information is old.
Public-toilet guidance from MoHUA includes both ongoing maintenance and user feedback. That is useful context for our approach: a listing needs attention after it is added.[1]
The next person is the point
We want contributions to answer an ordinary question: “What would I have wanted to know before coming here?” No special vocabulary or long review required.
If you spot a mistake, report it. If a place has improved, say that too. A community map becomes useful through these small corrections.
The reading behind this letter
Sources & inspiration
A Lavvi product note. The linked advisory provides context; the recommendations for contributing are our own.
- CPHEEO / Ministry of Housing & Urban Affairs, with GIZ India · 2018Advisory on Public and Community Toilets
Background on maintenance, financing and user feedback. Original government publication, hosted by SuSanA.
Photograph: Ministry of Information & Broadcasting, Government of India, via Wikimedia Commons. GODL-India; cropped and colour-adjusted for layout. The archival image illustrates the topic and does not imply endorsement of Lavvi.
Spotted something we should correct? Write to Lavvi.